Lean101:About PKI |
Performance Knowledge, Inc.
Performance Knowledge, Inc., an Indiana corporation, is a consulting
company that adds value to client organizations through professional analysis,
assessment, evaluation, design, development, and implementation actions.
PKI has successfully completed numerous projects with a variety of Fortune
500 clients in different industries, in the United States and Europe.
PKI associates have expertise working with people from all levels of the
organization, from partners and executives to line employees.
Committed communication and partnership with client organizations and
employees are the basis of PKI's successful projects. Professional standards
and internal PKI review of client work complete that success.
PKI supports clients in the areas of:
- Process improvement: individual, team, interdepartmental
- Clarification of mission, vision, goals, strategies, and risks
- Change management and internal communication
- Project management
- Knowledge management and information design
- Competitive intelligence research
- Training, instructional design, and curricula
- Competency modeling and HR linkage
- Facilitation of groups and meetings
PKI also publishes a wide variety of training materials designed to improve human and organizational performance.
PKI was founded by Dr. Debra Haney, a recognized expert in knowledge
management and performance improvement solutions. She has presented nationally
on performance improvement, knowledge management, and business consulting.
She has published in the Handbook of Human Performance Technology, 2nd
ed., and in leading journals. As President of PKI, Dr. Haney has led the
company in strategically supporting Fortune 500 clients.
Mark Lauer is PKI's lead consultant and has extensive experience in performance
analysis and intervention design. He is a Certified Performance Technologist by the International Society of Performance Improvement.
Mark has been a regular contributor to Performance
Improvement and is the Departments editor for TechTrends.
PKI Client List